Contact Information

CONTACT US

Need help with Weprano? Contact us with questions about our Christmas ornaments, decorative hanging pieces, sentimental gift ornaments, embroidered felt decorations, wooden heart decorations, or an existing order.

Whether you need product information, shipping assistance, or help with a return request, our customer support team is ready to assist.

HOW TO REACH US

Email: service@weprano.com

Phone: +1 9202763374

Website: https://weprano.com

CUSTOMER SUPPORT AVAILABILITY

Our customer support team is available Monday through Friday. We aim to respond to inquiries within 24–48 business hours.

For questions about an existing purchase, please include your order number and the email address used at checkout.

If your inquiry concerns a damaged, defective, incomplete, or incorrect decorative item, please also include clear photos to help us review the issue.

PRODUCT INQUIRIES

Our customer support team can assist with questions about:

  • Christmas Tree Ornaments: Designs, decorative details, and hanging options.

  • Sentimental Gift Ornaments: Emotional support decorations and meaningful keepsakes.

  • Friendship & Coworker Gifts: Decorative ornaments featuring thoughtful messages.

  • Embroidered Felt Ornaments: Felt bird decorations and textile-inspired designs.

  • Wooden Heart Decorations: Decorative heart-shaped ornaments and meaningful messages.

  • Seasonal Decorative Accessories: Christmas decorations and festive hanging pieces.

For product-related inquiries, please include the product name and a description of your question.

COMPANY DETAILS

Store Name: Weprano

Website: https://weprano.com

Operated by: Guangzhou Yuexin Network Technology Co., Ltd.

Business License Entity: Guangzhou Yuexin Network Technology Co., Ltd.

Registered Address:

Unit A46, Room 602, No. 69 Xianlie Middle Road,
Yuexiu District, Guangzhou, Guangdong, China

For return requests, please contact customer support for instructions and the applicable return address before sending an item. The registered business address above should not be treated as a return shipping address.

Thank you for shopping with Weprano. We appreciate your trust and look forward to helping you find meaningful decorations and thoughtful gifts.

Last Updated: November 10, 2026